Recognized as one of the Kansas City area’s best places to work, Shamrock Trading Corporation is a rapidly-growing provider of transportation logistics, financial services and international trade finance for businesses in the United States and other parts of the world. Shamrock’s subsidiaries include Ryan Transportation, RTS Financial, RTS International and RTS Carrier Services.
Based in Kansas City, Shamrock has recently expanded to office locations in Nashville and greater Chicago.
Founded in 1986, Shamrock has posted an average of 25% sales growth for each year it has been in business. Based in a newly-opened office complex in Overland Park, Shamrock has more than doubled its workforce since 2013. All 500-plus Shamrock employees receive competitive salaries, a great benefits package and exciting career opportunities.
In 2015, 2016 and 2017, The Kansas City Business Journal named Shamrock one of its “Best Places to Work.”
We are seeking a Support Manager with strong operational, leadership and technical skills to build and lead a team of support engineers responsible for supporting customer facing software that has a wider range of stakeholders. The support team will field technical support inquiries from both internal and external customers who utilize the system, complete analysis and present periodic reviews of operational performance, provide detailed reviews of service disruptions, and work directly with product management and developers to identify ways to innovate, improve the product, and ensure issues are resolved as expediently as possible.
If you feel strongly about building and leading a team to support world class software, are highly motivated and passionate about people, and have experience managing technical teams we want to talk to you.
People have always been the key to the success of Shamrock Trading Corporation. They give our companies an edge in the marketplace and help build long-term relationships with our customers. To make sure we attract and retain the best people, Shamrock provides a premier set of benefits for our employees and their families.