Shamrock Trading Corporation

  • Account Manager - ProTransport

    Job Locations US-IL-Schaumburg
    Category
    Customer Service/Support
  • Company Overview

    ProTransport is an all-in-one trucking software company that offers the most advanced, easy-to-use, fully integrated and comprehensive software product designed specifically for trucking companies. Based in Schaumburg, Illinois, ProTransport's technology assists in every function of operating a trucking business, including accounting, dispatch, safety and maintenance integrated into one. Our continued growth and success have created opportunities for qualified individuals to join the ProTransport team.

     

    Behind our software stands a team of best-in-class software developers and programmers who, by using the latest technology in cooperation with industry veterans, work constantly to define a new level of excellence in trucking software. ProTransport offers a positive, team-oriented work environment with competitive salaries, a great benefits package and exciting career opportunities. We look for individuals who are hard-working and focused on building long-term relationships with customers.

     

    Headquartered in the Shamrock Towers in Overland Park, Kansas, ProTransport is a subsidiary of Shamrock Trading Corporation. Shamrock’s workforce has more than doubled since 2013, to more than 700 employees. The company was named one of The Kansas City Business Journal’s “Best Places to Work” in 2015, 2016 and 2017.  

     

    Responsibilities

    The Account Manager is responsible for maintaining and growing our relationship with their assigned group of customers (accounts). The Account Manager will be responsible for developing a deep understanding of our customer’s needs, helping them get the most out of the existing products they have purchased, and increasing revenue by introducing additional products and services offered by RTS Financial and/or affiliates.

     

    • Lead point of contact for assigned customer base
    • Inside sales – referrals from existing clients
    • Help desk tickets - Purchase requests, customizations, oversee SOW requests
    • Operate at the lead point of contact of assigned customer base
    • Identify development potential in accounts by interacting with clientele; identify and evaluate additional needs; analyze opportunities
    • Initiate cross-selling opportunities by building relationships; qualify potential; explain product and service enhancements and additions; introduce new products and services
    • Contribute information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer relations

     

    Qualifications

    • Bachelor’s degree; multilingual is a plus
    • Experience in delivering client focused solutions based on customer needs
    • Proven ability to manage a diverse customer base
    • Strong relationship building skills
    • Excellent listening and presentation skills
    • Excellent verbal and written communication skills

    Benefits Package

    People have always been the key to the success of Shamrock Trading Corporation. They give our companies an edge in the marketplace and help build long-term relationships with our customers. To make sure we attract and retain the best people, Shamrock provides a premier set of benefits for our employees and their families.

     

    • Medical: Fully-paid health care, dental and vision premiums for employees and eligible dependents.
    • Financial: Generous company 401(k) contributions and employee stock ownership after one year of service.
    • Fitness: On-site fitness center and company-sponsored Fitbit® program.
    • Additional Benefits:
      • Company-paid long-term disability insurance
      • Company-paid life insurance coverage
      • Tax-saving flexible spending plan
      • Annual accrual for vacation, personal days and holiday pay
      • Complimentary AAA membership

     

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.